Business Development, relationship management, leader
Ad-tech to online gaming, automotive to retail. For over 20 years, I have been helping companies of all sizes establish leading digital products and solutions in their industries.
I've held a number of roles over the course of my career. The early years had a very technical focus, while in recent years my roles have been more focussed on management - of customer relationships, staff and service delivery.
Alongside a strong focus on the wellbeing of teams and individuals within my areas of responsibility, I have focused extensively on business development. A term that means different things to different people - my interpretation and experience has included:
- Customer relationship management
- Customer acquisition
- Strategy given market conditions
- Product and service development
- Marketing and content creation
- Learning and development responsibility
I enjoy being involved in the technical aspects of our work as well as focusing on the business side of the equation. Working closely with those I have responsibility for as well as collaborating with the wider organisation provides welcome social interaction.
Generalist
I’m motivated by the conversations that happen where business and technology meet. Strategy, ideation, design, implementation, operations. I have been fortunate enough to be involved in all phases of the digital product lifecycle and have held various roles throughout.
Passionate for and driven by:
- Digitalisation
- Sustainability
- Service Design
- Cloud + co-lo
Experience
epical
Manager CODE Gothenburg+Stockholm
As manager for our teams in Gothenburg+Stockholm I am responsible for ensuring our specialist Design and Frontend colleagues have the ability to apply their expertise and experience to exciting, modern application development projects in challenging customer assignments.
WideOrbit
Operations Manager
My position at WideOrbit encompassed 2 roles. Operations Manager. Budgetary responsibility for the WideOrbit Programmatic Digital platform, reporting to management and additional stakeholders, responsible for managing and developing supplier relationships as well as identifying the need for and sourcing new partners. Team Lead, DevOps. Focus on operations, infrastructure, performance and scalability of WideOrbit's Programmatic Digital SaaS platform. Technologies utilised include Aerospike(nosql), MySQL, Hadoop (Cloudera distribution), custom C# .Net applications sitting on Linux (CentOS) and Windows.
Enfo
Various roles within our System Integration offerings
As manager for our teams in Gothenburg+Stockholm I am responsible for ensuring our specialist Design and Frontend colleagues have the ability to apply their expertise and experience to exciting, modern application development projects in challenging customer assignments.
Admeta
Head of Operations
This position entailed overall responsibility for Admeta’s operations and hosting including financial reporting and budget management, cost and operations development projections and re-structuring of Admeta’s operations facilities to optimise service and ROI.
TNS Kantar
Senior Network Analyst
As part of a team of 11 engineers in the UK, India and Malaysia, responsible for implementing and supporting globally hosted and accessible solutions for TNS staff and clients. Primary focus on business critical applications and the underlying infrastructure.
Fantasy League
Network Administrator
Responsible for the complete IT operation of an in-house and data centre hosted service, ensuring 3.5 million customers worldwide receive a premium product. Moved to Sweden in July 2004 and continued to fully carry out the role remotely, with monthly trips to London for meetings/server installation.
Recommendations
“I have never worked with a better operations manager than Tom. His skills span from people/managerial to technical/hands on. Organised, systematic and with a good business sense of what is urgent and not, and how to best spend limited resources to keep a 24/7 SaaS performing with exceptional uptime.”
- Ola Tiverman - President, Smoltek Semi
“I had the opportunity to work together with Tom during his time at Enfo where he excelled in his work in every single aspect. It’s always a pleasure to work with motivated and highly skilled professionals that are able to grow both the people around them in their teams and themselves. Tom always went the extra mile ensuring outstanding customer satisfaction without losing the team’s wellbeing out of focus. Tom led by being a coach and mentor for his colleagues and team members, encouraging new ideas and embracing change - a true role model. As a team member or a leader, Tom earns my highest recommendation.”
- Stephan Seliger, Co-Founder - MojoDoo
“I have always enjoyed working with Tom. He is thorough, hard working and good at prioritizing. Tom has a combination of technical skills and leadership skills and can easily determine what is important both in the short and long run. Tom is good at making things happen and he is also one very funny and nice fellow. Looking forward to working with you again!”
- Pia Krakowski - Product Manager, Volvo Cars Corporation
“Tom has a great and pleasant personality that would be an asset to any organisation and/or team. On top of that he is extraordinary bright, and have the ability and stamina to explain the most advanced technological concepts for anyone to understand due to his great pedagogical skill set. Tom is that kind of personality and character you want to have on your team - a great resource.”
— Alexander Edström - CEO, Atomize
“Tom had a crucial role for me and Admeta at the time I joined the company as CFO. Tom was responsible for most aspects of the company's server park, the relationship with our outsourcing partner and the associated cost drivers. Tom immediately came across as very knowledgeable, professional and energetic. As a consequence, I was an enthusiastic supporter of the decision to promote Tom to Head of Operations a few months later. Apart from being very reliable and quick to respond to requests related to his area of responsibility, Tom often took initiatives in other areas as well. Since he also is a friendly guy with a good sense of humour, I would not hesitate to employ Tom in a similar role if I get the opportunity.”
— Erik Lindberg - CEO and Chairman, Exxentric